Support & FAQ

At KC Getaway RV Rentals, we strive to provide exceptional customer support to ensure your RV rental experience is smooth and enjoyable. Our team is available to assist you with any questions or concerns you may have before, during, or after your rental period.

How can we help you?

Trailers are available to rent 7 days a week, pickup and drop off will be scheduled prior to the trip. Otherwise we are available to chat by phone or Facebook messenger if you have questions or need assistance.

Each RV page has rates and availability calendar so you can see what’s available

Pickup is scheduled after 3pm and drop off by 11 am unless otherwise agreed upon. Delivery will be scheduled with your delivery driver and your campground check in times.

We offer many additional items in our RV’s to make your stay with us more enjoyable and less stressful. You can view a list of things we provide and suggestions on things to bring with you by visiting https://kcgetaway.com/whats-included

  • Leave No Trace: Pack out all trash, respect plants and wildlife, and leave your campsite clean.
  • Follow Quiet Hours: Be mindful of noise during designated quiet hours to allow others to enjoy a peaceful experience.
  • Follow Campfire Rules: Use designated fire rings or pits, never leave fires unattended, and fully extinguish them before leaving.
  • Keep Dogs Under Control: Keep pets on a leash, clean up after them, and be considerate of other campers. Do Not Leave your Dogs in the camper unattended! Many times you will experience a power outage at a campground for one reason or another and during a hot day, it can be deadly for any pet to be inside an RV.
  • Observe Campground Rules: Follow posted regulations and restrictions, including speed limits and check-in/check-out times.
  • Conserve Resources: Use water and electricity sparingly, report leaks, and be mindful of energy consumption. Check the capacity of your waste tanks, there is a limit to what they can hold and its different for each camper.
  • Practice Fire Safety: Follow fire safety guidelines and use camp stoves and lanterns with caution.
  • Be Friendly and Considerate: Foster a friendly camping community by being respectful, offering help, and being mindful of noise levels.
  • Leave Campground Better: Dispose of trash properly and leave no trace of your stay.

For safety and comfort, each RV has a set number of people they can sleep, you can view these details on each RV page. Beyond the capacity of our RV’s you will need to verify with the campground you make your reservation at if they have any people limitations per campsite.

The rules regarding visitors at campsites may vary depending on the specific campground or RV park you are staying at. It’s best to check with the campground’s management or review their rules and regulations to determine if visitors are allowed at your site. As far as visitors to the RV, you are responsible for any damage to the RV while its in your possession, so choose carefully who you invite over.

The recommended timeframe for making an RV rental reservation may vary depending on several factors such as the time of year, popular destinations, and availability of RV rentals.

In general, it is advisable to make a reservation as early as possible to ensure availability and secure your desired dates. For peak travel seasons or popular destinations, it may be necessary to book several months or even a year in advance to guarantee a rental unit and / or camp site.

Camping has become more popular over the last several years and there are not any signs of it slowing down, which is why you need to plan ahead as far as you can.

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